My CR Concierge Your travel portal
SECURE ACCESS

Sign In

Access your trips, itineraries, bookings and My CR Rewards.

ADMIN PORTAL

Dashboard

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FOUNDATION V7

Role-Based Access Foundation

Preview the platform as Admin, Agent, Supplier, or Customer and verify which modules each role is allowed to access.

CustomersBackbone
TripsBackbone
BookingsTransactions
AgentsCommission layer
Itinerary Days
Timeline Items
AGENT PORTAL

Agent Home

Your assigned clients, trips, bookings, and commission activity.

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AGENT PORTAL

My Agent Profile

Keep your business, referral, and payout information ready for commissions.

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AGENT PORTAL

My Clients

Your traveler records. Clients remain private to your Agent account.

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AGENT PORTAL

My Bookings

Your assigned bookings, customer selling value, status, and your commission.

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SELLABLE PRODUCTS

Supplier Catalog

Active products available to sell. Supplier net cost and platform margin are hidden.

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FINANCIAL CONTROL

Supplier Payout Control

Review supplier net payables and schedule eligible supplier payouts. Agent commissions and platform margin remain separate.

SUPPLIER PAYOUT BATCHES

Group all currently eligible supplier booking values into the next payout cycle. This schedules accounting records only and does not transfer funds.

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SUPPLIER BATCH HISTORY

Supplier Payout Batches

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ADMIN FINANCIALS

Financial Reporting & Reconciliation

Internal booking economics and payout reconciliation. This information is visible to Admin only.

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ADMIN RECEIVABLES

Customer Payment Reminders

Upcoming and overdue customer balances based on the payment due dates assigned to bookings.

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ADMIN AUDIT TRAIL

Customer Reminder History

Prepared and manually recorded customer balance reminders across all bookings.

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AGENT EARNINGS

Payout History

Your completed payout batches and payment references.

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FINANCIAL CONTROL

Payout Control

Review Agent commission balances and payout readiness. Prototype only — no funds are transferred.

PROTOTYPE TEST CONTROL

Temporarily make one completed Agent commission eligible so the payout-batch workflow can be tested without waiting 7 business days.

PAYOUT BATCHES

Group eligible Agent commissions into the next payout cycle. Creating a batch schedules accounting records only; no money is transferred.

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BATCH HISTORY

Payout Batches

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AGENT EARNINGS

My Commissions

Your commission ledger, processing status, and upcoming payout eligibility.

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PLATFORM ADMINISTRATION

Agent Management

Create and manage independent Agent Portal accounts.

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PLATFORM ADMINISTRATION

Supplier Management

Review supplier accounts, catalog activity, bookings, and operational standing.

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SUPPLIER PORTAL

My Products

Create and manage your own experiences for marketplace review.

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SUPPLIER PORTAL

Notifications

Product review notes and actions requested by My CR Concierge.

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PLATFORM ADMINISTRATION

Product Approval

Review supplier submissions before they become sellable in the Agent Catalog.

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PLATFORM ADMINISTRATION

Booking Control Center

All platform bookings, operational status, and booking economics in one place.

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TRIP TIMELINES

Trips + Itineraries

Create a day-by-day itinerary from each trip's dates and bookings.

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ADMIN TRIP PLANNING

Customer Itinerary Requests

Review trip-planning requests submitted through the customer portal and move them through the planning workflow.

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MY CR CONCIERGE

Build My Itinerary

Start shaping your Costa Rica trip. Save your preferences and My CR Concierge can use them to build the right itinerary with you.

Where would you like to go? Choose one or more regions or destinations. Not sure? Select “Help Me Choose.”
Central Pacific
South Pacific
Guanacaste / North Pacific
Caribbean
Northern Caribbean
Central Caribbean
Southern Caribbean
What type of accommodation do you prefer? Choose all that apply. Not sure? Select “Help Me Choose.”
What would you like to experience? Choose as many as you like. Later, the platform will filter actual activities by the destinations and accommodations in your itinerary.
Which airport will you use? Choose your airports, or let us recommend the most practical option based on your destinations.
SJO · San José / AlajuelaOften the practical choice for Central Pacific, Jacó, Arenal, Manuel Antonio and many Caribbean itineraries.
LIR · GuanacasteOften the practical choice for Guanacaste and North Pacific beach destinations such as Papagayo, Coco, Flamingo and Tamarindo.
How will you get around during your trip? This helps us build the right airport transfers, hotel-to-hotel transfers, and activity transportation into your itinerary.
MY CR CONCIERGE

Saved Itineraries

Open, edit, build, or review the itinerary requests already saved to your account.

MY SAVED REQUESTS

My Saved Itinerary Requests

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MY CR REWARDS

My Reward Wallet

Your CR Points, earned rewards, and surprise gifts from My CR Concierge — for travel and everyday life.

✉ New gifts can be announced by email and saved here in your wallet.
CR POINTS0Available balance
Available Rewards0Ready to use
CR Points0Promotional loyalty points
Pending0Rewards being earned
Used0Lifetime rewards redeemed
MY WALLET

My Available Rewards

Rewards and gifts assigned to your account will stay organized here until used or expired.

🎁
Your wallet is ready. When you earn a reward or My CR Concierge sends you a special gift, it will appear here.
REWARDS EVERYWHERE

Not just for Costa Rica.

Eligible rewards can include benefits for your trip, a future vacation, or offers you can enjoy closer to home.

🍽️Dining
🏨Hotels
🚢Cruises
Golf
🌴Experiences
🎟️Entertainment
A GIFT FROM US

Some rewards don't cost points.

From time to time, My CR Concierge may add a complimentary loyalty gift directly to your wallet.

SURPRISE & DELIGHT Watch your email for new gifts. If you receive a My CR Concierge reward email, sign in to your wallet to view the gift, eligibility, and redemption details.
EXPLORE REWARDS

Rewards Marketplace

Eligible offers may include travel rewards, dining, hotels, cruises, golf, entertainment, and participating local offers.

Travel RewardsDiningHotelsCruisesGolfEntertainmentLocal Offers
More rewards are on the way.Offers will appear as eligible inventory and participating benefits are added to My CR Rewards.
WALLET ACTIVITY

My Rewards History

No wallet activity yet.Earned, gifted, redeemed, reversed, and expired rewards and points will be recorded here.

CR Points and wallet rewards are promotional benefits, not cash. Availability, eligibility, expiration, transferability, and redemption conditions vary by reward. Third-party brand offers are displayed only when authorized by the applicable benefit terms.

MY CR CONCIERGE

My Trips

Your upcoming and saved travel plans, organized in one place.

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CUSTOMER-FACING VIEW

Itinerary Preview

Select a trip to see the clean traveler-facing version. Internal supplier cost, commission, and platform margin are never shown here.

SUPPLIER FINANCIALS

Payout History

Your completed supplier payouts and payment references.

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SUPPLIER FINANCIALS

My Payouts

Your supplier net value by fulfillment and payout-eligibility stage. Agent commission and platform margin remain private.

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SUPPLIER PORTAL

My Bookings

Bookings assigned to your supplier account for fulfillment. Internal agent and platform economics are not exposed.

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ACCESS CONTROL FOUNDATION

Role Access

This preview simulates what each future login type can see. Authentication/login security comes later; this layer defines the access model first.

AUTHENTICATION

User Accounts

Create login accounts and link Agent, Supplier, or Customer users to their existing platform record.

BUILD ORDER

Platform Roadmap

1Customers + TripsWorking
2Suppliers + ProductsWorking
3BookingsWorking
4Agents + CommissionsWorking
5Itinerary BuilderV7
6Customer-facing ItineraryPresentation layer
7Role-based PortalsAdmin / Agent / Supplier / Customer
8Payments + DocumentsLater phase